For Candidates
Troubleshooting help and information for applicants completing a Sapia.ai Interview
By Jon and 1 other2 authors31 articles
Top tips for completing a Chat Interview
I'm having trouble with my Chat Interview
My Chat Interview link is not working, what should I do?
The Chat Interview link is not working - Unsupported Browser
I clicked on the interview link and it says I've already completed it
How much data will completing a Sapia.ai interview use?
How are MyInsight personality profiles generated?
I am trying to apply to multiple roles with a company. Why am I not getting a new interview link?
When accessing the Chat Interview, it says "It looks like you have completed this interview, so no need to do it again!" What does this mean?
How to Answer Behavioural Interview Questions?
How to Delete Your Assessment or Record
How to Check the Status of Your Applications
How to Update Your Email Address or Information
How to Fix an Invalid Email
How Does Reuse Work?
How to Fix “Browser Keeps Loading, Blank Screen, or Blank Page” Issues
Unmarking Spam: A Guide for All Major Email Platforms
How to Fix Buttons not Working
How do I access my Video Interview?
My Camera and Microphone are not working!
Why Can’t I See the Interview Questions?
I have exhausted all available attempts to retry my interview.
I do not have a webcam
Is this a replacement for a face to face interview?
What is the dress code for an online interview?
Tips for completing your video interview
What type of interview questions can I expect in my video interview?
Do I need to download anything in order to take Video Interview?
Where to find the link to my Interview?
How to Resolve Webcam or Microphone Not Ready Alert
How to fix the error: “The media could not be loaded, either because the server or network failed, or because the format is not supported.”