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Top tips for completing a Chat Interview
Top tips for completing a Chat Interview

Have you been asked to complete a Chat Interview by a prospective employer? Check out these hints & tips to a great Chat Interview!

Jon Daye avatar
Written by Jon Daye
Updated over 2 years ago

What is Chat Interview by Sapia?

Chat Interview is a text-based interview and assessment which allows prospective employers to interview every applicant who applies for a role.

Every candidate is assessed on the same set of attributes derived from their responses and nothing else. No sensitive characteristic such as gender, age and race are used in our AI. Use of data means we can measure for adverse impact, which is impossible with human decisions.

After completing the Chat Interview you will receive a free personality profile and coaching tip, based on your responses. This is for your eyes only and not shared with your prospective employer.

How do I complete Chat Interview?

You will receive a link from your prospective employer via email. By clicking this link, you are taking through the Chat Interview assessment. You will need to enter your details (including name and email) and agree to the privacy statement to continue.

Chat Interview can be completed on a compatible smartphone (including Android and Apple iOS), tablets, and personal computers.

You will need to be utilising an up-to-date web browser. Chat Interview supports Google Chrome, Microsoft Edge, Apple Safari, and Mozilla Firefox. Sapia recommends Google Chrome and Safari for the best user experience.

Tips to completing a successful Chat Interview.

1. Find a quiet space where you won’t be distracted. You should allow between 20- 30 minutes to complete your Chat Interview.

2. Make sure you have a stable internet connection and your phone, tablet, laptop or computer has enough battery charge.

3. You should aim for your responses to be between 50 and 100 words per question asked. You are limited to 150 words in each of your responses.

4. Be sure to check your spelling and grammar. It's easy to make typo's so reviewing your responses to each question before submitting is important.

5. Draw upon your personal and professional experiences when providing examples in your responses. These don’t need to be work experiences. They can be from school, family, friendships, or hobbies also.

6. Take your time. Chat Interview is not timed and you are not penalized on how long you take.

7. Most importantly, be yourself. Be sure to show your personality and who you are in your responses.

For more info and help for Applicants, check out our Candidate Page:

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