Sapia.ai

Each Sapia.ai data center operates its own dedicated SFTP server. Please connect to the appropriate region based on your server location and use the IP addresses listed below for whitelisting purposes if required. If you are not sure about your region, contact Sapia.ai

Generate your SSH key pair (public and private keys) with the supported algorithm (See below)

Submit your public key (.pub file) to Sapia.ai

Sapia.ai will issue your SFTP username, the SFTP address and other details upon receipt

1. Generate your SSH key pair (public and private keys) with the supported algorithm (See below)
2. Submit your public key (.pub file) to Sapia.ai
3. Sapia.ai will issue your SFTP username, the SFTP address and other details upon receipt

Important: Keep your private key secure and never share it. Only the public key should be sent to Sapia.ai.

3. Supported Algorithms for SSH/SFTP Authentication

Use one of the following algorithms when generating SSH key pairs:

Compatible with most SSH clients and servers, and FIPS-compliant. Use with SHA-2 hashing for enhanced security:

To establish SFTP connectivity, you'll need:

SFTP Username: Provided by Sapia.ai after SFTP account setup is complete and your public key file has been received.

Private Key File: For secure authentication (you retain this)

Public Key File: Must be supplied to Sapia.ai

SFTP Address: Provided by Sapia.ai after SFTP account setup is complete and your public key file has been received.

- SFTP Username: Provided by Sapia.ai after SFTP account setup is complete and your public key file has been received.
- Private Key File: For secure authentication (you retain this)
- Public Key File: Must be supplied to Sapia.ai
- SFTP Address: Provided by Sapia.ai after SFTP account setup is complete and your public key file has been received.

SFTP Account Structure Each Sapia.ai <code>customer ID</code> is assigned one dedicated SFTP account. If your organization uses multiple customer IDs, you will have a separate SFTP connection for each.

User Permissions SFTP accounts have the following permissions:

- Read and write access to files
- No permissions to create, modify, or delete folders

Folder Structure Sapia.ai creates and maintains all folders in your SFTP directory. These folders are organized by data type:

- <code>StatusChangeData</code> — Status change data (outcome) of candidate applications progressing post Sapia.ai's assessment
- <code>DemographicsData</code> — Candidate demographic information
- <code>LeaverData</code> — Candidate/Employee departure data
- Additional folders as configured for your tenant (if any)

Files placed in these folders will be processed automatically according to the field mapping and configuration set in your Sapia.ai tenant.

- SFTP Account Structure Each Sapia.ai <code>customer ID</code> is assigned one dedicated SFTP account. If your organization uses multiple customer IDs, you will have a separate SFTP connection for each.
- User Permissions SFTP accounts have the following permissions:
 - Read and write access to files
 - No permissions to create, modify, or delete folders
- Folder Structure Sapia.ai creates and maintains all folders in your SFTP directory. These folders are organized by data type:
 - <code>StatusChangeData</code> — Status change data (outcome) of candidate applications progressing post Sapia.ai's assessment
 - <code>DemographicsData</code> — Candidate demographic information
 - <code>LeaverData</code> — Candidate/Employee departure data
 - Additional folders as configured for your tenant (if any)
 Files placed in these folders will be processed automatically according to the field mapping and configuration set in your Sapia.ai tenant.

Importing Data via sFTP (for integrated customers)

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Protocol	SFTP (SSH File Transfer Protocol)
Port	22
Supported Authentication Method	SSH Authentication

Region	sFTP Endpoint URL	IP Addresses
AU (ap-southeast-2)	s-68b2a2cc4a4f49f9a.server.transfer.ap-southeast-2.amazonaws.com	15.134.76.92 13.237.199.78
EMEA (eu-west-1)	s-7fb77caa27314a839.server.transfer.eu-west-1.amazonaws.com	54.155.36.192 54.195.21.137
US (us-east-1)	s-a09eae11de474a8c8.server.transfer.us-east-1.amazonaws.com	52.0.164.228 54.204.101.64

Importing Data via sFTP (for integrated customers)

1. sFTP Connection Details

2. Setup and Requirements

3. Supported Algorithms for SSH/SFTP Authentication

RSA (Recommended)

ECDSA

4. How to connect

5. Important Setup Notes