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How to create an Integration System User (ISU) for Sapia.ai

Shanie Grancioso avatar
Written by Shanie Grancioso
Updated over a week ago

  1. Access the Create Integration System User task and configure a Workday account for the integration.

    1. Create a username following your organization's naming convention.
      Sapia.ai recommends using naming convention: ISU_Sapia.

    2. Create a strong password and enter it in the required fields. Do not select the Generate Random Password option.
      Take note of the password created and provide Sapia.ai with the password

    3. Leave the Session Timeout Minutes value at the default of 0 to prevent session expiration.
      An expired session may interrupt integration processing.

    4. Select the Do Not Allow UI Sessions checkbox.
      This setting prevents the integration system user from signing into Workday via the user interface.

  2. Access the Maintain Password Rules task.

    1. Add the integration system user to the System Users Exempt from Password Expiration field.

  3. Access the Edit Tenant Setup – Recruiting task.

    1. At the top of the screen, under the Tenant Setup section, provide Sapia.ai with your organization's Tenant ID.

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