Navigate to the Users section in your Greenhouse configuration.
Click Create New User (Integration System User ISU) and enter a username using your company’s email domain, such as:
Sapia_ISU@mycompany.comNote: This should be a placeholder and not a valid email address.
Provide the ISU with Site Admin permissions.
Uncheck the Send invitation email box.
Click Save to complete the setup.
To obtain the new user ID, follow the instructions outlined below.
In the Users section of Greenhouse, click on the ISU you just created.
Find the User ID in your browser’s URL — it will appear at the end of the URL string (see screenshot below for reference).
Copy this User ID and share it with your Sapia.ai representative.
An ISU is needed to allow Sapia.ai to add a note to the candidate.