In Sapia.ai, an ISU is needed to allow Sapia.ai to add a note to the candidate.
Navigate to the Users section in your Greenhouse configuration settings.
Create a new user and enter a username using your company’s email domain, such as:
Sapia_ISU@mycompany.comNote: This should be a placeholder and not a valid email address.
Provide the ISU with Site Admin permissions.
Uncheck the Send invitation email box.
Click Save to complete the setup.
For more info on ISU and how to Create one for an integration, click here.
