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Logging in to Sapia.ai for the first time
Logging in to Sapia.ai for the first time

How to login to Sapia.ai and sort out access issues

Shanie Grancioso avatar
Written by Shanie Grancioso
Updated over a year ago

When you're given access to Sapia.ai, you'll receive an email with a link to create a password. That link expires within 24 hours so be quick!

If you miss the 24-hour window, head to https://edge.product.sapia.ai and click on 'Forgot your password?' - this will send another link to your email. 

Please note, that we take security very seriously. That is why we have enabled Multi-Factor Authentication. Each time you log in, you will be asked to input a code that was sent to your email. The login screen will look like this after you have submitted your email and password and while you're waiting for the code via email.

Once you have received the email enter the code and click log in.

If you still can't access the platform, at the footer of this page, you will see "click here for support," if our friendly bot can't help you, you will be routed to a human to assist.

Logging in once you've registered is easy - make sure you bookmark https://edge.product.sapia.ai and use your email address and password to log in. 

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