1. sFTP Connection Details
Protocol | SFTP (SSH File Transfer Protocol) |
Port | 22 |
Supported Authentication Method | SSH Authentication |
Each Sapia.ai data center operates its own dedicated SFTP server. Please connect to the appropriate region based on your server location and use the IP addresses listed below for whitelisting purposes if required. If you are not sure about your region, contact Sapia.ai
Region | sFTP Endpoint URL | IP Addresses |
AU | s-68b2a2cc4a4f49f9a.server.transfer.ap-southeast-2.amazonaws.com | 15.134.76.92 13.237.199.78 |
EMEA | s-7fb77caa27314a839.server.transfer.eu-west-1.amazonaws.com | 54.155.36.192 54.195.21.137 |
US | s-a09eae11de474a8c8.server.transfer.us-east-1.amazonaws.com | 52.0.164.228 54.204.101.64 |
2. Setup and Requirements
Generate your SSH key pair (public and private keys) with the supported algorithm (See below)
Submit your public key (.pub file) to Sapia.ai
Sapia.ai will issue your SFTP username upon receipt
Important: Keep your private key secure and never share it. Only the public key should be sent to Sapia.ai.
3. Supported Algorithms for SSH/SFTP Authentication
Use one of the following algorithms when generating SSH key pairs:
RSA (Recommended)
Compatible with most SSH clients and servers, and FIPS-compliant. Use with SHA-2 hashing for enhanced security:
rsa-sha2-256
rsa-sha2-512
ECDSA
ecdsa-sha2-nistp256
ecdsa-sha2-nistp384
ecdsa-sha2-nistp521
4. How to connect
To establish SFTP connectivity, you'll need:
SFTP Username: Provided by Sapia.ai after setup is complete and your public key file has been received.
Private Key File: For secure authentication (you retain this)
Public Key File: Must be supplied to Sapia.ai
5. Things to Note
One SFTP Account Per Customer ID
Each Sapia.ai customer ID receives one SFTP account. If you have multiple Sapia.ai customer IDs, you will have multiple SFTP connections.User Permissions
SFTP users have read and write permissions for files only. You cannot create, modify, or delete any folder.Folder Structure
Sapia.ai will create the relevant folders for specific data types (e.g., hired data, leavers data, etc.). You can read from or write to these designated folders. Sapia.ai will provide the folder names and structure as needed.