The importance of timely communication with candidates cannot be understated. With Sapia, no candidate is ghosted, as everyone receives personalised insights after their chat interview.

However, candidates are often left waiting if they don't get the job, as you can't contact every applicant manually.

Introducing Automated Rejection Emails from Sapia.ai

Now, you can automatically trigger rejection emails to candidates not selected for a position. This ensures that candidates are promptly informed about their application status, helping them to move forward in their job search with clarity.

Key Benefits:

Timely Communication: Candidates receive prompt feedback, enhancing their experience with your brand.
Efficiency: Save valuable time and resources by automating the rejection process.
Consistency: A professional message is sent to all candidates, branded and designed consistently with the other emails they receive through your hiring process.
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​How It Works:

Setup & Customization: Your Customer Success Manager will enable the rejection emails, customizing the email template to reflect your brand's tone and message.
Automation: Once set up, rejection emails will automatically be sent when a candidate's status is changed to 'declined' in Talent Hub or your ATS.

Get started

Please talk to your Customer Success Manager if you'd like to enable this feature.