In order to reduce dropout and leakage, it's possible to set 4 types of reminder emails for both Chat and Video Interview.
These emails are configured and enabled in consultation with you by our Customer Success team, to ensure an optimal candidate experience for your brand.
This table outlines the reminders that are available for both Chat & Video Interview.
Focus | |
Not started - 24 hours after invite | Reduce Leakage |
Not started - 48 hours after invite | Reduce Leakage |
Not finished - 24 hours after interview started | Reduce Dropout |
Not finished - 48 hours after interview started | Reduce Dropout |
If you'd like to get your reminder emails configured, please reach out to your Customer Success Manager.