Organizational Hierarchies enable our customers to have control over user access to data across departments and regions, and to comply with regional data compliance requirements.
For organizations with multiple departments, brands, and/or regions, having an organizational hierarchy in place which reflects your org structure will help ensure that the right people within your teams have access to the right data.
Organization
This is the highest level of your organization - the parent brand or company to which all regions or consumer-facing brands belong.
Customer / Level 1
The consumer-facing brand, and the level at which all branding for your candidates' interview experiences sits. Within a customer, there can be multiple departments and levels of departments.
Level 2 & below
Departments, locations, or sub-brands that reflect the operating model of the Customer / Level 1 Brand.
How the Organizational Hierarchy determines user access
There are two components that determine which departments a user can access:
Vacancies - When creating a Vacancy, a user must indicate which department it sits in
User Group - A Group is assigned access to Departments, giving Users within that Group access to the Vacancies sitting in that Department and the levels below it.
Access works in a waterfall style - E.g. if the User Group you are in is assigned to Retail America (see example image above), you will have access to the vacancies within Retail America and every level below it. You would not have access to Customer Service America or any vacancies in Acme APAC.