The Diversity Dashboard gives you access to metrics relating to diversity, inclusion and fairness.

Diversity Dashboard Filters

1. Demographic Group - Filter/control

This filter allows users to view data segmented by various demographic categories. The available groups include:

Gender

Ethnicity

English as an Additional Language (EASL)

First Nations

Disability

Veteran Status

Use this filter to switch between these groups and analyse trends specific to each demographic.

2. Demographic Format - Filter/control

This filter provides two formatting options for demographic data, particularly for age and ethnicity. These formats are designed to accommodate the different preferences and reporting standards across regions and customers:

Standard Format: The standard view used by most regions or customers.

Alternative Format: A secondary format preferred by certain regions or customers.

You can toggle between these formats to match their reporting requirements or regional standards.

See below for a detailed breakdown of each metric or chart and how they are calculated.

Visual	Detail	How is it calculated?	What is it impacted by?	Other notes
	The proportion of DEI data captured from applicants who completed a chat interview assessment.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count	The applicants’ willingness to provide DEI information.

Are you attracting your fair share of applicants?

Visual	Detail	How is it calculated?	What is it impacted by?	Other notes
	This visual highlights the five most represented sub-groups across each demographic group.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count	The applicants’ willingness to provide DEI information.
	This percentage indicates how much the proportion of that demographic subgroup within the overall applicant pool has increased/decreased from the Comparison Period to the Current Period. The visual highlights the top 3 under-represented subgroups that have experienced the largest positive increases in their representation.	For each group, we: Calculate its percentage share of all applicants (based on dashboard filters) for the Current and Comparison periods. Find the percentage point difference between these two shares. Rank these positive differences among "underrepresented" groups to show the top 3 gains.	The total pool count includes all applicants, even those in 'Other' or 'Unknown' categories. The ranking (top-3) is only for groups that are generally considered as ‘underrepresented’ (excluding Male, White/European, under 45 age groups, non-veteran, non-EASL, and No Disability). ‘Other’, ‘Unknown’ or ‘Prefer not to say’ are also not included in the ranking.	The definition of "underrepresented" groups may be different across customers/regions. Rarely you may observe 'First Nations' appearing as two distinct categories: - 'First Nations': when identified within the broader Ethnicity classification. - 'First Nations (FN)': when specifically identified under the dedicated First Nations demographic type.
	The number of applications for each sub-group within the selected demographic group.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count
	The number and percentage of applications for each sub-group within the selected demographic group.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count
	The monthly application ratios of each sub-group within the selected demographic group.	Time range: the past 12 months Population: Unique Chat Interview application count
	The ratio of the selected sub-group within its demographic group in the most recent month.	Time range: the last month Population: Unique Chat Interview application count
	The average ratio of the selected sub-group within its demographic group over the past 12 months.	Time range: the past 12 months Population: Unique Chat Interview application count
	The bar chart displays the average CSAT (candidate satisfaction score) for each sub-group within the selected demographic group. The bottom-left figure shows the overall average CSAT. The bottom-right figure indicates the highest score and its corresponding sub-group.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count
	The bar chart displays the engagement rate for each sub-group within the selected demographic group. The bottom-left figure shows the overall average engagement rate. The bottom-right figure indicates the highest engagement rate and its corresponding subgroup.	Time range: From the current start date to the current end date. Population: Unique Chat Interview application count The engagement rate reflects how many candidates left comments after completing their assessment. Reused assessments are excluded.

Are you hiring your fair share of diverse applicants?

Visual	Detail	How is it calculated?
	The number of hired applications for each sub-group within the selected demographic group.	Time range: current start date to current end date Population: Count of unique completed chat interview applications within the hired pool
	The number and percentage of hired applications for each sub-group within the selected demographic group.	Time range: current start date to current end date Population: Count of unique completed chat interview applications within the hired pool

	The monthly hired application ratios of each sub-group within the selected demographic group.	Time range: the past 12 months Population: Unique completed chat interview application count in the hired pool
	The hired ratio of the selected sub-group within its demographic group in the most recent month.	Time range: the last month Population: Unique completed chat interview application count in the hired pool
	The average hired ratio of the selected sub-group within its demographic group over the past 12 months.	Time range: the past 12 months Population: Unique completed chat interview application count in the hired pool

Diversity Through the Hiring Funnel

Visual	Detail	How is it calculated?	Other notes
	The distribution of sub-groups within the selected demographic group, and their associated total counts across the applied, recommended, and hired pools.	Time range: From the current start date to the current end date Population: Unique completed chat interview application count in each pool The recommended pool includes both “Yes” and “Maybe” outcomes from assessments	Please note that in the hired pool, only candidates who completed their chat interview assessment are counted. In some other dashboards, all hired candidates may be included regardless of whether they completed the assessment.